The warranty provided by PYV covers, free of charge, labor and materials used for the repair or replacement of any component or complete product whose malfunction is due to a manufacturing defect or design. This warranty does not cover materials worn by use, or failure caused by misuse of the equipment.

All PYV´s Software and Hardware Products are guaranteed against any manufacturing defect. From installation and commissioning at the customer shall make PYV service free technical support for 90 days to ensure the functionality applied to the system.
All ID Systems products are guaranteed against any manufacturing defect permanently when not meeting customer expectations regarding the image reflected in the data provided. All services provided by the Technical Department of PYV are guaranteed against any defect, omission or forgetfulness. PYV has insurance coverage through attendance of all its work.

PYV offers full cooperation, as a measure of commitment and guarantee, through its Departments: Technical, Quality of customer -representative PYV- and Business, whose staff continually ensure their satisfaction and performance of their systems.
From the end of service of technical support, customer PYV automatically offer to hire a maintenance service through a contract or providing your service in order to:

Ensure installation time.
Ensure rapid interventions.
Having your specialists available in the system.
Having a center next upkeep.
Replace damaged parts.
Harnessing the stock of original spare parts manufacturer.
Benefit from the technical advice of the manufacturer.
Limit the financial risks due to an operating loss.

Also the FAQ’s and forums FAQs and user forums and services are another form of guarantee for all customers through our website and enjoy all the information generated PYV your service.

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The warranty provided by PYV covers, free of charge, labor and materials.